Introduction

Welfare measures and welfare officers are the legal requirements for an establishment. Especially for having a sound industrial relationship management in ready-made garments, the textile industry, footwear, and manufacturing industry must ensure both appropriate welfare measures and welfare officers in establishment.

The purpose of this training is to educate entry-level welfare officers so that they can learn the required techniques to manage their jobs more effectively, ensure sound industrial relations, maintain harmony between employee and employer, and lastly, grow their careers in the industry.

Any individual, newly joined welfare officers, existing welfare professionals, or managers are eligible to have the training, and the training objectives are as follows:

• To learn the legal formalities during the appointment and discontinuation of a welfare officer.
• To learn the job responsibilities and align the professional strategy for establishment development
• To know effective welfare management of establishment
• To know how a sound industrial relationship can be ensured
• To know how to grow a career as a welfare professional.

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Methodology

Interactive Lecture & Discussion, Multimedia Presentation, Best Practices Sharing, Question and Answer Session

Module 01: Basics of Welfare Management and Welfare Officers

• Welfare Management: Legal Provisions
• Legal Formalities for the Appointment and Discontinuation of Welfare Officers
• Welfare Measures in Establishment
• Welfare Officer: Legal Provision
• Job Description of Welfare Officer and Implementation

Module 02: Capacity Building for Welfare Officers

• Hard Skill for Welfare Officer
• Soft Skills for Welfare Officers
• Effective Business Communication with Multiple Stakeholders
• Coordination Management: Team, Stakeholders (Internal and External)
• Negotiation skill development
• Record management skills
• Social and Scope Audit Management

Module 03: Establishments Welfare Management by Welfate Officer

• Effective Employee Training Management
• Maternity Benefit Management
• Anti-Harassment Committee Management
• Disciplinary Action Procedure Management
• Grievance Management System
• Industrial Relationship Management
• Participation Committee Management
• Health & Safety Committee Management

Module 04: Welfare Measures in Establishments

• Medical Facility Management
• Safety Record Book Management
• Dinning and Canteen Facility Management
• Rest Room and Washing Facility Management
• Child Care Management
• Residential Accommodation for Special Needs
• Group Insurance Management

Module 05: Career Planning & Development for Welfare Officers

• Strategic Career Management
• Professional Networking
• Welfare professionals’ Resilience Management